HR support for start-ups & small businesses | Home

Pragmatic HR for
heart-led businesses

HR support for start-ups and
small businesses.

If you have difficult employee issue to sort out – some misconduct; a grievance or complaint; potential redundancy; sickness absence – or you want some policies and procedures so that you get it right from the start, then I can help.

Jill Aburrow

About Me

I am Jill Aburrow and I am an experienced HR manager. I provide calm, sound HR support and advice to start-ups and small businesses.

I provide a range of HR services, tailored to your needs, to help you get up and running and to make sure you keep up-to-date in line with best practice. My aim is to help you have happy, committed and engaged employees because it is a simple equation: happy employees = higher productivity and profits.

HeartfeltHR has won another award! For Best SME & Start Up HR Support Specialist 2025 (UK) in the Wealth and Finance Magazine’s Management Consulting Awards 2025.

HeartfeltHR has also won the award for Best Nationwide Small Business & Start-Up HR Support Company 2024 – UK in the Wealth and Finance Magazine’s Management Consulting Awards 2024.

I’m thrilled to announce that Heartfelt HR have been named as Most Trusted HR Consultant 2024 (Oxfordshire) as part of the Corporate Vision Employee Wellness Award, which recognise companies that are dedicated to improving employee well-being.

Getting Started

HR Audit

Where to start? We’ll identify the gaps and recommend solutions.

Recruitment and
Hiring

We can provide the support you need to recruit the right people.

Getting Started

We support you, so you can get it right – from the start.

Record-Keeping

Manage all your people processes – all in one place.

Managing People

New Managers

People who are new to managing others need training and support

Difficult Conversations

There are always situations at work or in life where you have to have a difficult conversation with someone.

Dealing with misconduct or poor performance

Managers and business owners have to deal with an issue due to poor behaviour.

Redundancy

Over the years, I have supported managers and business owners with hundreds of redundancies

Redundancy with Love

A practical handbook will help you to manage a redundancy situation in a fair and kind manner

Your HR Strategy

Employee Engagement

Have you thought about an employee engagement survey for your organisation?

Policies

Your policies protect you and your employees and form the basis for your day to day running

Wellbeing

The wellbeing of your staff should be high on the list of your priorities. What do we actually mean by wellbeing?

Company Culture

Do you know what your company culture is? I am sure you know what you want it to be – but is that what you have actually got?

Flexible Working

When we talk about flexible working, most people think about working from home or remotely; or hybrid working – but what else comes under flexible working

Strategic HR Support

What is HR strategy? Well, it really encompasses anything to do with the people in your business.

If you want to find out more about how I can help your business, then you can

Learn

Read some recent articles
on HR best practice

Join on our mailing list for
regular tips and advice

Connect

Follow our heartfelt HR pages
LinkedIn | Facebook | Twitter

Contact Me

For a free, no-obligation, discussion
about how I can help your business

What our clients say

"I don’t envy you your job of dealing with these issues but would like to thank you for your help.  You have made it a little easier as I feel you are approachable and sensitive. "

Employee Facing Redundancy

"I have been particularly impressed by the quality and speed at which guidance has been provided and updated. This has also been commented on by managers."

GWHampshire County Council

"Jill is quick to respond and pro-active in gathering all the information she needs to provide an informed response. Thank you Jill for your advice and help, it's very much appreciated."

Mary NealeArchway Heritage

"Jill was a huge help to us when we were facing a complex HR situation.  Her excellent knowledge of the employment law framework and her highly pragmatic approach were really valuable to us.  It was a great relief to be able to turn to Jill to make sure we got things right, and managed different challenges well."

Amanda TincknellCranfield Trust

I look forward to hearing from you

Author: Jill Aburrow, Chartered FCIPD, PGCEL

Redundancy with Love

Redundancy is a costly, time-consuming and stressful event for both companies and individuals. This practical handbook will help you to manage a redundancy situation in a fair and kind manner and support your employees – both those facing potential redundancy and those left behind – and your managers.

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Pragmatic HR for
heart-led businesses

HR support for start-ups and
small businesses.

About Me